CAMPUS ENVIRONMENT CAMPUS CMAP FUEL BUYERS GROUP VICTORIES
NYPIRG CONSUMER PROTECTION PROJECT

CONSUMER VICTORIES


SIX STEPS TO GET YOU
THROUGH SMALL CLAIMS COURT

STEP ONE: Pre-Filing

Before filing your claim you should concentrate your efforts on three main areas.

First, document your damage. In Small Claims Court, claimants must show actual out-of-pocket loss for whatever amount you are claiming. Keep all receipts, estimates, canceled checks, pictures, damaged items, etc. that will help establish your loss.

Second, identify potential defendant(s) who could include any people or entities (corporation, association, agency) that may be responsible for your loss. Keep all warranties, contracts, written correspondence, etc. that you have had or have with the other party.

Third, attempt to settle your claim with the other party while at the same time establishing a paper trail and case log. In an effort to settle, make phone calls, visits and send letters to the other party and be persistent. It is very important to write a Complaint Letter to the other party, you should correspond in writing as much as possible with the other party. It is also important to keep a written record of all correspondence with the other party. You can send the letters certified mail to ensure they receive it and to have proof of acceptance.

Go on to STEP TWO

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