Mass Transit

The NYPIRG Straphangers Campaign fights for safe, reliable, accessible, and affordable New York City mass transit, offers critical information to the public, and empowers riders.

The NYPIRG Straphangers Campaign serves as a voice for New York City’s eight and a half million daily subway and bus riders. Since 1979, we have organized the riding public to speak up for affordable fares, more attractive service, and the continued rebuilding and expansion of public transit.

In a city like New York, mass transit defines where you live, where you play, and where you go to school. It is the “great equalizer” of opportunity and why accessible, affordable, and safe transportation is so important. When the Straphangers Campaign was founded in 1979, New York City's mass transit system had deteriorated to a point that seemed almost beyond repair. Track fires, delays, broken doors, graffiti, and buses in marked disrepair were a regular occurrence. Ridership plummeted, and businesses cited poor transit as the leading reason for moving out of New York.

So riders organized. Over the last 45 years, our organizing efforts have brought massive improvements, including billions of dollars in funds to buy new subway cars, fix stations, repair tracks, and expand the system. We also helped to win unlimited-ride MetroCards and fare discounts for low-income New Yorkers. Most recently, we won a commitment from city and state transit agencies to redesign and improve local bus service, as well as an over $15-billion-dollar investment in funding for transit infrastructure over the next decade with the implementation of congestion pricing.

Despite our many victories, our advocacy is needed now more than ever. The pandemic drove half the city off of public transportation and into personal cars amidst a climate emergency, contributing further to air pollution and street congestion. The cost of living has skyrocketed, as the Metropolitan Transportation Authority (MTA) hikes fares. Our buses are still the slowest in the country, moving at an average speed of just over eight miles per hour citywide.

There is still much work to be done to ensure that all New Yorkers have access to the reliable, affordable, and safe public transportation that they deserve. Straphangers have consistently demonstrated that we can push city, state, and MTA officials to meet rider needs when we organize. It is possible for New York City to have a world class public transportation system, but New Yorkers need to see results.

Bus Turnaround Campaign

New York City’s subway system is one of the largest in the world, with 472 subway stations across the boroughs and enough rail to reach from New York City to Chicago. Yet, despite the size of New York City’s vast subway network, less than two-thirds of New Yorkers live within walking distance from a subway.

Subway and rail “deserts” particularly affect more marginalized communities, many of whom depend heavily on bus service for travel. In New York, 75% of bus riders are people of color, 12% are foreign-born, and over 15% are over the age of 65. The average salary of a New York City bus rider is $28,455, compared to that of the average subway rider, which is $40,000.

The best way for the transit gap among communities to disappear is for more frequent and effective quality bus service to exist where there are transit deserts. Building new subways or other rail is simply too slow and too costly to be the only immediate solution, or even the main solution. For instance, the first phase of the Second Avenue subway – three stations – cost over $4.5 billion and a considerable amount of time.

Connecting communities by bus service is a far more viable option. Yet, as bus riders know from bitter daily experience, bus service currently is unacceptably slow and unreliable. Prior to the pandemic, daily ridership on New York City buses was about two million trips. Relative to the population as a whole, these riders are more likely to be people with low incomes or people of color. The MTA and New York City Department of Transportation must prioritize the needs of Black and brown New Yorkers, otherwise the longstanding disparities magnified by COVID-19 will be exacerbated.

As a leading member of the New York City Bus Turnaround Campaign, the Straphangers Campaign has taken a multi-year approach to fixing the city’s long-ailing bus service. We are developing a base of riders who are willing to share their story, advocate for better bus service, and engage in a lengthy political process to win change.

Fair Fares

Along with coalition partners, the Straphangers Campaign was instrumental in the fight to win Fair Fares, a program that provides half-priced MetroCards to low-income New Yorkers. Our advocacy in the years since has helped to win substantial funding and eligibility expansions in the New York City budget.

Still though, there are hundreds of thousands of New Yorkers who are eligible for the program but are not enrolled. According to the most recent census data, roughly 900,000 New York City residents live in poverty, but only just over 320,000 low-income New Yorkers are enrolled in the program. Additionally, a recent study found that 90% of CUNY community college students use mass transit to commute to school and identified that “the challenge of affording a MetroCard came up more than any other single barrier” in college degree completion. For most New York City students, paying for mass transit is an integral part of their higher education budget, and the rising costs can result in students choosing between paying for food or textbooks and getting to class.

New York City should boost outreach programs to help eligible New Yorkers apply for the benefit, and Fair Fares should be expanded to include all current CUNY students, and to include New Yorkers at 200% of the federal poverty level.

Green Transit, Green Jobs

The NYPIRG Straphangers Campaign is proud to be a member of the ElectrifyNY coalition and work at the vital intersection of mass transit and environmental protection. According to the Climate Action Council Scoping Plan, the transportation sector is responsible for approximately 28% of New York's total greenhouse gas emissions (GHG) – the second largest source of GHG emissions in the state – and private electric cars are only part of the answer to this problem.

The Green Transit, Green Jobs bill addresses this issue by mandating that transit agencies across the state begin to transition their diesel bus fleets by purchasing only zero-emission buses after 2029. Bus riders are well aware of the health hazards of living, working, and going to school in neighborhoods plagued by air pollution. Several New York communities have the highest reported rates of asthma in the country. Toxic exhaust from diesel buses compound existing air quality burdens – particularly in environmental justice communities.

New York must support riders who depend on public buses and set the state on a path to achieve the goals of the Climate Leadership and Community Protection Act (CLCPA). The bill also includes several labor provisions that will ensure that the state’s investment in creating high-quality jobs. By addressing climate pollution and prioritizing a fair and just transition, this policy is a win-win for New Yorkers on all fronts.

Congestion Pricing

NYPIRG’s Straphangers Campaign helped lead the passage of congestion pricing, a new policy to toll drivers who drive into Manhattan below 60th Street. Congestion pricing will introduce billions of dollars annually to improve public transportation and reduce air pollution from the city’s clogged streets – car traffic in New York City hit a new all-time high in late December of 2023.

To ensure that infrastructure is accessible for riders, to address regular maintenance upgrades, and prepare for more frequent and intense storms from the climate crisis, the time for investment in public transit is now. Congestion pricing revenues are key. After a lengthy review process and public comment period, the MTA announced congestion pricing’s full implementation in June 2024. For more information, please read NYPIRG’s statement on congestion pricing.

Albany's trash problem  (WAMC, April 28, 2025)
Sun shines for 4th annual ‘Earth Fest’  (WBNG, April 27, 2025)
New York lawmakers push for doubling deposit for cans, bottles in effort to reduce litter  (The Times-Herald Record, April 25, 2025)
Earth Day report: Bigger, better bottle bill push  (WSYR, April 22, 2025)
Budget policy negotiations see progress  (MyTwinTiers.com, April 25, 2025)
Renewed push for doubled bottle deposit in NY: Will it save money and curb litter?  (LoHud.com, April 24, 2025)
It's Earth Day. It's time for New York to talk some serious trash  (LoHud.com, April 22, 2025)
Report: New York's "Bottle Bill" Could Save Municipalities Millions If Modernized  (Fox 40 Binghamton, April 22, 2025)
Earth Day report: New York’s Bigger, better bottle bill  (ABC News 10, April 22, 2025)
100+ groups endorse New York's electric landscaping equipment rebate program legislation  (CBS News 6, April 22, 2025)
Earth Day report: Bigger, better bottle bill push  (WETM, April 22, 2025)
Taking on health care costs  (WAMC, April 21, 2025)
‘I feel a little bit jealous': Former Gov. Paterson praises Heastie as Pataki praises Hochul on state budget maneuvers  (Spectrum News, April 16, 2025)
New Yorkers don't need a $3B tax hike. Protect the Climate Change Superfund Act  (LoHud.com, April 15, 2025)
NYS officials won't alter climate change policies despite Trump executive order  (Newsday, April 15, 2025)
Student advocates for legislation allowing upstate tenants to sue landlords in local courts  (Pipe Dream, April 13, 2025)
State budget unlikely to be finished before end of month  (City & State, April 14, 2025)
While Albany sleeps, Trump acts  (WAMC, April 14, 2025)
Power and Politics, Blair Horner discusses late state budget  (CBS News 6, April 12, 2025)
'A learning experience': Freshmen state lawmakers weigh in on Albany's closed-door budget process  (Spectrum News, April 11, 2025)
News Archive
Reconnecting Queens: Students Lead the Charge for Subway Expansion at QueensLink Town Hall
More than 100 students, faculty, and community members gathered at Queens College for a town hall spotlighting the QueensLink proposal — a community-driven plan to transform the defunct Rockaway Beach Branch into a new north-south subway line through Queens. Hosted by NYPIRG, the event featured interactive stations, personal storytelling, and direct engagement with project leaders. With Queens residents facing some of the city's longest and most unreliable commutes, attendees voiced strong support for the plan’s potential to connect transit-starved neighborhoods, slash travel times, and foster sustainable growth. Student organizers emphasized the importance of community voices in shaping transit policy, especially as QueensLink clears key funding hurdles and gains political momentum.
CITING A NEW POLL, ENVIRONMENTALISTS URGE ACTION ON PACKAGING AND "BOTTLE BILL" LEGISLATION A coalition of environmental groups today reacted to a new Siena Poll released today that shows that New York residents overwhelmingly support state policies to reduce single-use plastic packaging in New York. Seventy-three percent think big companies should be required to reduce packaging on their products, as proposed in the Packaging Reduction and Recycling Infrastructure Act. And 61% want the beverage container deposit increased from 5 to 10 cents, as proposed in the Bigger Better Bottle Bill.
NEW REPORT SHOWS THAT NY TAXPAYERS COULD SAVE TENS OF MILLIONS OF DOLLARS IF BIGGER, BETTER, BOTTLE BILL IS PASSED New York’s local governments could save tens of millions of dollars if lawmakers approved legislation to modernize the state’s “Bottle Bill.” That’s according to a new report released by a coalition of environmental, civic, labor and business organizations.
The report, produced by the think tank Eunomia, found that the state’s local governments could save as much as $108 million if lawmakers approved the “Bigger Better Bottle Bill,” legislation designed to modernize the four-decade-old law. The state’s Bottle Bill is the law that requires a nickel deposit for certain beverage containers and is redeemed when the consumer brings the container back to the store.
NYPIRG STATEMENT ON THE PRESIDENT’S EXECUTIVE ORDER SEEKING TO OVERTURN NEW YORK’S CLIMATE CHANGE SUPERFUND ACT
EXECUTIVE ORDER MEANS A $3 BILLION TAB FOR ALL NEW YORK TAXPAYERS TO SHIELD BIG OIL
President Trump yesterday signed an executive order that, among other things, attempts to overturn New York’s landmark Climate Change Superfund Act. The Act was approved to mitigate the costs to state taxpayers resulting from the damage caused by the ongoing climate catastrophe.
AS STATE SENATE PASSES ELECTRIC LAWN EQUIPMENT REBATE BILL WITH BIPARTISAN SUPPORT, 100 GROUPS ENDORSE PROPOSAL
Public health, environmental, and community groups call on state legislature to pass S1574/A2657 to promote transition from gas-powered lawn equipment to electric
As lawmakers consider the governor’s proposed higher education budget, NYPIRG today released a policy paper, “Promises made, promises broken.” The paper examined higher education policies which undermined the finances of public colleges and colleges in the independent sector.
REPORT AND NEWS RELEASE: Examining Delays in the Small Claims Courts Throughout New York State and Recommendations for Reform
NYPIRG applauds the decision by the New York State Court of Appeals to uphold the constitutionality of the state’s ethics and lobbying law and reject the separation of powers arguments advanced by former Governor Andrew Cuomo.
NYPIRG RELEASES NATIONAL DATA SHOWING NEW YORK’S HOSPITALS RANK BELOW THE NATIONAL AVERAGE IN TERMS OF QUALITY OF CARE
NEW YORK RANKED 34TH IN THE NATION IN TERMS OF QUALITY OF CARE IN HOSPITALS
Utah ranked first in the nation, according to The LeapFrog Group’s Fall 2024 report. New York ranked well behind Connecticut (3), New Jersey (5), California (6), Pennsylvania (9), Florida (13), and Massachusetts (23).
New York has consistently ranked in the bottom third of the nation.
NEWS RELEASE: Governor Hochul and the Department of Environmental Conservation approved the Title V Air Permit application submitted by Iroquois ExC to expand the gas compressor stations in the Town of Athens and the Town of Dover, exposing Hudson Valley residents to increased air pollution and higher risks of gas line explosions.
Release: National data showing New York’s voter participation rate dropped to lowest level since 2004. New York ranked 43rd in the nation in terms of voter registration.
NYPIRG analysis released: Modernization of the state's Bottle Deposit Law would generate nearly $100 million more than it does now in the first year of implementation, revenues that can be used to invest in the state’s flagging recycling efforts and to improve its administration
NYPIRG Reacts to Executive Budget
The New York Public Interest Research Group (NYPIRG) today announced that effective January 1, 2025, Megan Ahearn is its new Executive Director. Ms. Ahearn previously served as NYPIRG’s Program Director overseeing NYPIRG’s community and campus policy work. Ms. Ahearn succeeds Blair Horner and will be NYPIRG’s eighth Executive Director in its 50-plus year existence. Horner will remain on NYPIRG’s staff as its Senior Policy Advisor, primarily focusing on state government advocacy.
MAJOR VICTORY: Governor Hochul signs the Climate Change Superfund Act into law! This New York action moves the issue to the forefront in the nation to MAKE POLLUTERS PAY.

Governor Hochul and key members of the state’s legislative leadership announced an agreement to approve the Climate Change Superfund Act. New York will become the second state in the nation to hold the largest Big Oil companies accountable for costs resulting from the worsening climate catastrophe.
NYPIRG Straphangers Campaign Statement on MTA Decision to Approve Transit Fare Hike in 2025
NYPIRG joined elected officials and environmental advocates to rally for the Climate Change Superfund Act in the wake of unprecedented climate catastrophes in New York. Governor Hochul only has until the end of the year to sign legislation that makes polluters, not taxpayers, pay for climate disaster repairs and resilience.
After Relaunching Congestion Pricing, Signing the Climate Change Superfund Act Is Next on Gov’s To-Do List
NYPIRG Straphangers Campaign Statement on Governor Hochul's decision to implement Congestion Pricing
Press Release: Bus Riders March for Faster Buses on Flatbush Avenue; Call on Mayor and City to Get it Done
Reports & Features Archive